Shipping policy
At Lux Watch Care, our goal is to ensure that your order reaches you as quickly and safely as possible. Please review the details below to understand our shipping process and what to expect after placing your order.
Order Processing Time
- We strive to process and ship all orders within 1-2 business days (excluding weekends and holidays).
- Once your order has shipped, you will receive a confirmation email containing your tracking information so you can follow its journey.
Shipping Methods & Delivery Estimates
- We partner with reliable and reputable courier services to ensure timely delivery.
- Most orders arrive within 5-10 business days after dispatch. Please note that this timeframe is an estimate and may vary slightly depending on factors such as shipping destination and carrier delays.
Remote & Rural Areas
- Deliveries to remote or rural locations may require additional time. In such instances, please allow for a few extra days beyond the standard delivery estimate. Rest assured, we will do our best to expedite your order and provide updates along the way.
Shipping Costs
- Shipping charges, if applicable, will be displayed at checkout. Any promotions or discounts related to shipping will be reflected in your final total.
Order Tracking
- Once your order ships, you will receive a tracking number via email. You can use this number to track the status of your delivery directly with the carrier.
Lost or Delayed Shipments
- If your order does not arrive within the estimated timeframe, please contact us at luxwatchcare.sara@gmail.com. We will work closely with our courier partners to locate your package and ensure it arrives as soon as possible.
Contact Us
- For questions, concerns, or assistance with your order, please reach out to our Customer Support team at luxwatchcare.sara@gmail.com. We’re here to help!
By placing an order with Lux Watch Care, you acknowledge and accept the terms of our Shipping Policy. Thank you for shopping with us!